14-day refund
Request a refund
If it didn't help, you get your money back. Send this within 14 days of purchase and we refund you in full through Paddle. One refund per customer.
Sent
Check your email
If that email and order number match a purchase, we've emailed that address to confirm your request. We'll process it through Paddle and email you again when it's done; Paddle usually returns the money to your card within 5 to 10 business days.
No email in a few minutes? Check spam, then write to hello (at) netdiagrams.com from the address you bought with.